Complaints and Reviews : Q9 PowerSports

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2011 Talk of the Town Customer Satisfaction Winner

2011 CMUS Talk of the Town Customer Satisfaction Award

Q9 PowerSports was Awarded a 4 star Rating

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Review Detail

Buyer

Robert B. from Litchfield, IL. USA

Item

Small 110cc Youth ATV

Rating

Comments

Easy to assemble. Great being able to control the speed and also having the kill remote, especially with a 5 year old driving!!!! I would recommend the website and Q9 highly!! Phone techs very polite and helpful...Thank you!

Review Detail

Buyer

Diana S. from Towonda, NY. USA

Item

Small 110cc Youth ATV

Rating

Comments

Very Sturdy machine easy to assemble. Your Service and shipping where wonderful. Thank you so much!

Review Detail
Buyer Kerry J. from PA, USA
Item 90cc Kids Go Kart
Rating
Comments Called me back a day later and had to choose a different color, original color was no longer available. They said it had been damaged and was undeliverable. Glad they checked it out prior to shipping to me, but my boy really wanted his original color choice. Still its a Nice Machine, runs great. Would buy again.

Review Detail

Buyer

JASON E. from TROY, IL. USA

Item

125cc DOZER YOUTH UTILITY ATV

Rating

Comments

Purchased the Dozer for our daughters (ages 3 - 13) after doing lots of research online and finding this ATV to be the only true 125cc ATV in it's price range on the market. The girls love this ATV. Although it was mostly put together, my husband had a couple of hours of work ahead of him as the tires where on backwards and several of the nuts/bolts needed tightening. After it was all said and done, we are happy with the ATV. My 13 year old (5'11") is too tall for the bike, but still rides with her sisters. it fits the younger girls (who are both tall for their ages) great with a bit of room to grow. So glad we didn't purchase a 90 or 110cc... they would have out grown them too quickly. I would give this ATV a 5 out of 5... great value and the color choices where great.

Review Detail

Buyer

Elizabeth K from San Jose, CA. USA

Item

Small 110cc Youth ATV

Rating

Comments

Bought this ATV for my "tomboy" granddaughter for x-mas and she is as happy as a clam. No more complaining now please :0), just go and ride! Gave her all the rules and responsibilities that go along with this ATV and she will be taking a safety class. Customer service on the phone is a 5 and the bike arrived with in 3-4 days, that also is a 5. The ATV looks even better in person. Really cool. Thank you

Review Detail

Buyer

Sophia D from Castlewood, VA. USA

Item

Small 110cc Youth ATV

Rating

Comments

The 4 wheeler got here fast and is awsome! The helmet was wrong, but Q9 is going to take care of that for us with an exchange. Iam completeley happy and will recommend you to anyone I know who needs ATVs or Bikes. Thanks so much for making Christmas rock at my house! 5 stars all the way!

Review Detail

Buyer

Steven D. FROM Lecanto, FL. USA

Item

Dozer Youth 125cc Utility ATV

Rating

Comments

ATV arrived in a timely mannor. So far, it runs beautifully; very quiet. My son loves it! I purchased from Q9 because other brands dont make the 125cc youth ATVs with reverse, this is something my son really wanted, and the price was certainly right. We expect to get many years of good riding out of this machine.

Review Detail

Buyer

T. POWERS from MI. USA

Item

YOUTH 125CC SPORT ATV

Rating

Comments

SO FAR SO GOOD, REALLY ENJOYING IT!WILL RATE AT A 4 FOR NOW, WITH THE POSSIBILITY OF A 5 IF CONTINUED SUCCESS WITH MACHINE

Review Detail

Buyer

Jerry P. from IL. USA

Item

Small Kids 110cc ATV

Rating

Comments

4.8 - I JUST RECEIVED MY ATV YESTERDAY, IT LOOKS GREAT. I'M STILL IN THE ASSEMBLY PROCESS. DELIVERY WAS NICE AND FLEXIBLE, I LOVE IT. I WILL ORDER FROM Q9 AGAIN IN THE FUTURE, THANKS.

Review Detail

Buyer

Mike R. FROM Bakersfield,CA. USA

Item

small kids 110cc atv

Rating

Comments

I would rate this quad a 5. We bought it for my 7 year old for his birthday and he just loves it! Jeremey and the staff at Q9 were very helpful when I called and had questions, have been referring my friends to Q9. Thanks!

Review Detail

Buyer

Pamela F. FROM Cheyenne, WY. USA

Item

125cc Dozer Utility ATV

Rating

Comments

We were pleasantly surprised at how fast we received the ATV. It is a birthday present for our Grandson and we won't be giving it to him until June. Had we known it would come so fast we would have held off ordering for a few more weeks.

Review Detail

Buyer

Chad D. FROM Frankenmuth, MI. USA

Item

Small 110cc kids ATV

Rating

Comments

Thus far, everything was perfect with the transaction, so I'd give my experiance a 5. Hopefully things will go smoothly when I need parts in the future. Thanks Q9.

Review Detail

Buyer

Matt D. FROM Friendship, WI. USA

Item

Premium Kids 110cc ATV

Rating

Comments

Great to deal with, answer all your questions and are very
helpful. Id rate them a 5!

Review Detail

Buyer

Jeremy S. FROM New Lisbon, WI. USA

Item

Small Kids ATV

Rating

Comments

The price was awsome! The people at the shop where very helpful. I was missing a peice and Q9 got the part to me in the mail right away. I will give you a 5, Thank you.

Review Detail

Buyer

Andrea R.G. FROM Victorville, CA USA

Item

Medium sized 125cc Youth Atv

Rating

Comments

Staff has been very helpful. 5

Review Detail

Buyer

Shannon R. from Flint, MI, USA

Item

Small Kids 110cc ATV

Rating

Comments

So far i think it is a very nice quad, but i wish the tires where larger. I give it a 4.

Review Detail

Buyer

Mike M. from Pittsfield, IL. USA

Item

Small 110cc Kids ATV

Rating

Comments

Our machine arrived in perfect condition. Everyone was friendly and very helpful with any questions we had.

Review Detail

Buyer

Joe T. from MD, USA

Item

Small 110cc Kids ATV

Rating

1/2

Comments

Service was exceptional and the product was delivered in the time quoted to me. Product arrived as described and assembly was easy. Shipping courier selection wasnt the greatest, but that was out of their hands. Overall I am satisfied with my purchase and would reccomend! I give them a 4.5 out of 5! Thanks again!

Review Detail

Buyer

Christine B. from TX, USA

Item

Small 110cc Kids ATV

Rating

Comments

Unit is very good. I just wish when it said the unit goes 5 - 30 MPH... it would let you make a slighter adjustment to around 3 MPH till the kids get use to i, but overall rating is a 5.

Review Detail

Buyer

Michael S. IN PA. USA

Item

Dozer Youth Utility ATV

Rating

Comments

Good product and fast service.

Review Detail

Buyer

BILL H. /IN NEBR., USA

Item

Parts

Rating

Comments

A BIG THANKS FOR BEING AN EFFICIENT. I GOT THE SNOWBLOWER PART TODAY THRU FEDEX , WHICH I PREFER ANYWAY. GLAD I FOUND YOUR WEBSITE SEVERAL MONTHS AGO. I HAVE PREVIOUSLY CALLED TO CA AND GOT PUT ON HOLD AND COULD NOT UNDERSTAND THE PERSON WHO ANSWERED PHONE. THANKS

Review Detail

Buyer

Jean J. FROM IL, USA

Item

Small Kids 110cc Sport Atv

Rating

Comments

I give it a 5.

Review Detail

Buyer

BELINDA S. FROM KY, USA

Item

Medium 125cc Youth Atv

Rating

Comments

I give it a 5 of 5. Fairly simple to assemble, haven't started it yet, but it looks pretty sharp.

Review Detail

Buyer

DONNA B. FROM FL, USA

Item

125cc SPIDER UTILITY ATV

Rating

Comments

I purchased this ATV for a Christmas gift for my grandsons. It arrived very fast and in excellent condition. There was a problem with the battery, but thanks to Jeremy's help, I had a replacement battery in just a few days. The service is excellent and I would highly recommend them to everyone! Can't wait for my grandsons to see it. Merry Christmas Q9Powersports !!!!! You earned a rating of 10!!

Review Detail

Buyer

RON D. FROM TX, USA

Item

POWERWHEELS UTILITY ATV

Rating

Comments

MY 6 YEAR OLD SON WILL LOVE THIS 4 WHEELER FOR CHRISTMAS. IT WAS EASY TO ASSEMBLY AND FIRED RIGHT UP. I'AM VERY PLEASED WITH THE 110CC KIDS UTILITY ATV. 5 STARS!

Review Detail

Buyer

RUTH L FROM NE, USA

Item

110cc PREMIUM KIDS ATV

Rating

Comments

The day I placed the order they called me back and told me the color was sold out and they wanted a different color choice. Not happy they didn't have my color and shouldn't have advertised it if they where limited.

Review Detail

Buyer

DAVID H. ID, USA

Item

150cc NITRO ATV

Rating

Comments

FAST DELIVERY AND ATV LOOKS GREAT. VERY GOOD DEAL FOR THE MONEY.

Review Detail

Buyer

Kelda H. From GA, USA

Item

Medium Youth 125cc atv

Rating

Comments

We're pleased with the price. the ease of ordering, and the delivery. Assembly was simple. Kids are thrilled with the Atv.

Review Detail

Buyer

Tyson G. From IL, USA

Item

90cc kids go kart

Rating

Comments

Fast shipping and easy to put together. Will reccommend to others.

Review Detail

Buyer

Raeann B. From OH, USA

Item

250cc Trail Blazer Atv

Rating

Comments

Nice machine my son loves it.

Review Detail

Buyer

Teresa R. From FL, USA

Item

250cc Hummer Utility Atv

Rating

Comments

As Described and arrived fast

Review Detail

Buyer

Damian C. From TX, USA

Item

Dozer Upgraded Utility Atv

Rating

Comments

I bought this for my son but my wife rides it more then he does. Great machine

Review Detail

Buyer

Jenny L. From WA, USA

Item

Small Kids 110cc Atv

Rating

Comments

Arrived Fast. Can't wait to give it to my son

Review Detail

Buyer

KIRKE U. From WI, USA

Item

Small Kids 110cc Atv

Rating

Comments

Thank you my kids Love the Atv

Review Detail

Buyer

Terry B. From IL, USA

Item

Premium Kids Utility Atv

Rating

Comments

So Far the shipping and putting together and getting help on the phone is 5 stars. Have not started it or ran it yet, hope it stays a 5 star rating.

Review Detail

Buyer

Andie H. From MI, USA

Item

(8) Small 110cc Kids ATvs

Rating

Comments

Very Professional

Review Detail

Buyer

Jaime D. From NY USA

Item

Small 110cc Kids ATv

Rating

Comments

So far we have had a very positive experience. Great phone communication

and fast shipping- thank you!

Review Detail

Buyer

Jennifer R. from WA USA

Item

150cc Utility Atv

Rating

Comments

I bought the 150cc Hummer and was mostly satisfied that I rate a 4, the reason for this rating is there were a few missing needed parts missing (washer bolts) a faulty emergency shut off switch which took awhile to track down and figure out before quad would fire to start. Love the quad but think there should be that phone call from the driver to set up delivery and better assembly instruction for an average customer all and all I am a happy rider of a good quad and would buy another from you when the time comes.

Review Detail

Buyer

BRAD WENDT, WI USA

Item

(2) 110cc KIDS ATVS

Rating

Comments

I bought a couple of kids Atvs 2 years ago and my boys are extremely hard on them. I have found them to be very durable and worth every penny. i would recommend them to anyone. I needed tech support once and they where awesome. Anyone who wants to verify this statement or anyone that wants to hear it from a customer who bought 2 years ago can call me 920-734-9270

Review Detail

Buyer

Michael Sitton , Oregan
                                    USA

Item

250cc Hummer Utility

Rating

Comments

Easy assembly and as discribed. I would deal with again. Thanks

Review Detail

Buyer

A. ARPIAINEN

Item

125cc Dozer Atv

Rating

Comments

I live in Monroe, WI and came to your shop in Madison. Just wanted to say Great service and sales staff, A+. Thanks

Review Detail

Buyer

SANDY HARCROW

Item

(2) 125cc Dozer Atv

Rating

Comments

Our 2 boys love their machines and they have been great, thank you. We have been telling everyone where we bought them so you may have a lot of people call from Arkansas.

Review Detail

Buyer

Robb Brereton

Item

125cc Medium kids Atv

Rating

Comments

I bought this unit 2 years ago from your Madison Warehouse for my 10 year old boy. He rides it very hard and it's held up great for the money.

Review Detail

Buyer

Bradley Larson

Item

125cc Sport Atv

Rating

Comments

I live in Janesville, WI and came to your shop in Madison to buy an atv at the beginning of last year for my kids. I just want to say that I’m very impressed. Not only has my Atv started up and ran great all winter long, but, it ran better them my wives expensive Honda. If we ever need a Quad again we'll be back.

Review Detail
Buyer Michael DeChene
Item Brand New 24" Dual Stage Snow Blower
Rating
Comments I finally got the sent snow blower assembled & adjusted. I wanted to let you know how much I appreciate your customer service, both before & after my purchase. I feel that I got more than my money's worth. Thank you very much!

Review Detail
Buyer Leila H.
Item Brand New 24" Dual Stage Snow Blower
Rating
Comments Very smooth & fast trans. Will try machine tomorrow after predicted blizzard.

Review Detail
Buyer Regina B.
Item Brand New 24" Dual Stage Snow Blower
Rating
Comments The snowblower works great and easy to install

Review Detail
Buyer J. Cimmer
Item New 110cc Kids Go Kart
Rating
Comments Great Kids Gokart, shipping took 2 weeks, alittle slow !!

Review Detail
Buyer D. Dickson
Item Small 110cc kids atv in black
Rating
Comments I should have stated I wanted a small helmet, but did not see that on the original order form. I sent an email just after ordering the ATV, but it was probabaly late. The shipping was quick and efficent. The ATV is excellent. You have many choices of dealers for this product, but Q9 did well and I would use them again.

Review Detail

Buyer

Terry Hendricks

Item

PowerWheels 110cc kids atv

Rating

Comments

Excellent , just want to tell you guys how impressed i was with your quick response and delivery of my order! I purchased a power wheels 110cc for my son on Mon. and it arrived at my shop the same week Fri! Wow I placed 2 orders at other places 2weeks ago and still haven't even heard from anyone, you guys are amazing, I will definitely recommend you guys to my friends!!

Review Detail
Buyer S. Matthews
Item Small 110cc kids atv in black
Rating
Comments Excellent customer service, excellent shipping time, excellent product. The shipping company in my area actually called me and told me that there would be a delay, due to the thanksgiving holiday. He quickly called back, and told me the truck had arrived early and that he would send the truck right out, thus making my purchase right on time. I am very happy with the entire experience. I have three boys, this purchase was for my oldest. I will definitely purchase more toys for my boys from Q9 as my other two boys come of age. Thank you so much.

Review Detail

Buyer

T. Brown

Item

110cc PowerWheels Kids Atv in Blue

Rating

Comments

Can't complain, it was purchased, we were notified when shipped, tracking was easy and it arrived in excellent condition. It's been assembled and now is being enjoyed.

Review Detail

Buyer

D. k. Gray

Item

110cc kids Atv in Red

Rating

Comments

I recieved my unit a little later than i thought i would. But i did recieve it. Everything was as they said it would be, I installed the tires and battery, charged it up and it cranked right up. My kids haven't been able to enjoy it yet because it is a christmas present, but i will tell you that little 110 will scoot with me on it and i weight 190 lbs. Thanks Q9 i would buy from you again

Review Detail

Buyer

N. Quintanilla

Item

SMALL 110CC KIDS GO KART IN RED

Rating

Comments

It is great place to shop for go karts. I'm pleased with my purchase overall. I will recommend this store to others.

Review Detail

Buyer

R. Shipley/M. Kestner

Item

Aluminum Snowmobile Ramp - 96 inch

Rating

Comments

I can only give 2 stars because two days after I placed the order they sent me a E mail stating that the item was out of stock and would not be in until March. I was pretty irritated because their web site clearly shows it as avalible. I sent them a message pointing this out and explaining my irritation and never recieved any explination. If however thay had actually had the product they seem to have good prices-unfortunately they don't seem to keep their website up to date.